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FAQs: COVID-19 and Toronto Film School’s Response to the Pandemic

In light of the current climate of uncertainty brought on by the COVID-19 pandemic, we understand that many of you in our Toronto Film School community have questions and concerns – many of which we’ve attempted to answer here: 

 

CURRENT STUDENTS 

 

1. What preparations has Toronto Film School made to ensure the safety of all students, staff and faculty during the COVID-19 pandemic?

At Toronto Film School, the health and safety of our students, faculty and staff is paramount. As concern around COVID-19 grows, we continue to closely monitor the situation and are committed to planning accordingly so that our response is measured and responsible in the context of global events.  

  • Toronto Film School has suspended all in-person classes until further notice. All final assessments and examinations will be hosted remotely using online technologies.  
  • The beginning of the next term of study has been delayed until April 20, at which time on-campus courses will be temporarily replaced by the delivery of instruction via online means.  
  • Toronto Film School continues to actively prepare for these alternative forms of educational delivery, which could include a combination of online learning, live lectures broadcast via video-conferencing technologies, and other remote forms of instruction. 
  • All planned Toronto Film School orientations will be replaced by online orientations.   
  • All Toronto Film School events and gatherings planned for students are postponed until further notice. 
  • On-campus cleaning and disinfection efforts have been increased at all Toronto Film School locations, especially in high-touch and high-traffic areas. 

 

2. Have on-campus classes been cancelled? 

 

Toronto Film School has suspended all in-person classes until further notice. We’ve also delayed the beginning of the next term of study until April 20, at which time on-campus courses will be temporarily replaced by the delivery of instruction via online means.  

Toronto Film School continues to actively prepare for these alternative forms of educational delivery, which could include a combination of online learning, live lectures broadcast via video-conferencing technologies, and other remote forms of instruction.  

In addition, all planned Toronto Film School orientations will be replaced by online orientations, and all events and gatherings planned for students in both provinces are postponed until further notice.  

 

3. Have exams been cancelled? 

 

No, all final assessments and/or examinations will be hosted remotely using online technologies.  

 

4. When will the new term begin?  

 

The beginning of the next term of study for all on-campus students at Toronto Film School has been delayed until April 20, at which time on-campus courses will be temporarily replaced by the delivery of instruction via online means.   

Toronto Film School continues to actively prepare for these alternative forms of educational delivery, which could include a combination of online learning, live lectures broadcast via video-conferencing technologies, and other remote forms of instruction.  

 

5. Will Toronto Film School’s online programs be impacted at all?  

 

Online classes continue as normal. The new term’s courses will begin on April 6 as planned. This means that any student who takes both in class and online courses, the online ones are going ahead as normal.   

 

6. Who can I contact at the school for help?

 

If you are a returning student and require urgent assistance, please contact your Program Advisor. For non-urgent inquiries, please submit an AskTFS Help Desk Ticket.  

 

7. What supports are available to students experiencing stress and anxiety surrounding the COVID-19 pandemic?  

 

Counselling services are available. Toronto Film School students can book a session by visiting https://tfs.janeapp.com. 

 

8. Where can students access Toronto Film School’s updates about the COVID-19 pandemic? 

 

Toronto Film School will continue providing all the latest information about their COVID-19 plans to students, staff and faculty via online updates at http://www.torontofilmschool.ca/. 

Additional notifications are also being sent to new and returning students by email.  

 

INCOMING STUDENTS 

 

1. What preparations has Toronto Film School made to ensure the safety of all students, staff and faculty during the COVID-19 pandemic?

 

At Toronto Film School, the health and safety of our students, faculty and staff is paramount. As concern around COVID-19 grows, we continue to closely monitor the situation and are committed to planning accordingly so that our response is measured and responsible in the context of global events.  

  • Toronto Film School has suspended all in-person classes until further notice. All final assessments and examinations will be hosted remotely using online technologies.  
  • The beginning of the next term of study has been delayed until April 20, at which time on-campus courses will be temporarily replaced by the delivery of instruction via online means.  
  • Toronto Film School continues to actively prepare for these alternative forms of educational delivery, which could include a combination of online learning, live lectures broadcast via video-conferencing technologies, and other remote forms of instruction. 
  • All planned Toronto Film School orientations will be replaced by online orientations.   
  • All Toronto Film School events and gatherings planned for students are postponed until further notice. 
  • On-campus cleaning and disinfection efforts have been increased at all Toronto Film School locations, especially in high-touch and high-traffic areas. 

 

2. Has orientation been impacted? How will orientation be taking place?  

 

Orientations will be conducted online via the video-conferencing software called Zoom.   

You will receive additional information from Admissions regarding how to attend, what you need to prepare, and other necessary information.   

Please make sure that you get in touch with your Admissions Advisor with your preferred email address and phone number to help us get in touch with you.  

 

3. When will the new term begin?  

 

The beginning of the next term of study for all on-campus students at Toronto Film School has been delayed until April 20, at which time on-campus courses will be temporarily replaced by the delivery of instruction via online means.   

Toronto Film School continues to actively prepare for these alternative forms of educational delivery, which could include a combination of online learning, live lectures broadcast via video-conferencing technologies, and other remote forms of instruction.  

 

4. For international students who need to study online from their home country, what will the laptop and software requirements be? 

 

Online study requires a basic laptop. As a Toronto Film School student, you will receive a free license to a student version of Microsoft Office.   

 

5. Who can I contact at the school for help?

 

If you are a new student and require assistance, you can call one of the following Admissions Hotlines: 

  • Toll Free – 844-697-9711
  •  Local Montreal – 514-399-0661
  •  Local Toronto – 416-941-2110

 

6. Where can students access Toronto Film School’s updates about the COVID-19 pandemic? 

 

Toronto Film School will continue providing all the latest information about their COVID-19 plans to students, staff and faculty via online updates at http://www.torontofilmschool.ca/. 

Additional notifications are also being sent to new and returning students by email.  

 

GENERAL 

 

1. How can I protect myself from COVID-19? 

 

To help you protect yourself from possible infection, the following precautions are recommended:  

  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water for at least 20 seconds (preferred). 
  • Maintain at least 2 meters (6 feet) distance between yourself and anyone who is coughing or sneezing.  
  • Avoid touching eyes, nose and mouth; always wash your hands thoroughly before touching your face. 
  • Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. 
  • Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call your healthcare provider in advance. 

 

2. I am currently experiencing flu-like symptoms. What should I do?

 

If you are feeling ill, please refrain from visiting any of Toronto Film School’s campuses, but rather stay home and avoid contact with others.  

If you think you have 2019 novel coronavirus (COVID-19) symptoms – i.e. fever, new cough, difficulty breathing, muscle aches, fatigue, sore throat, runny nose, diarrhea – the Ontario Ministry of Health has created an online self-assessment tool to help you determine if you need to seek further care. You can take it here. 

If you’re still concerned about your symptoms, contact your primary health care provider. Ontario students can also call Telehealth at 1-866-797-0000 to speak with a registered nurse. 

If you begin to experience serious breathing difficulties or other severe symptoms, visit your local emergency room or call 911.  

If you require academic assistance, please contact Admissions at [email protected] with your full name, your student ID#, date of birth, preferred email address.  

 

3. What should I do if I recently travelled internationally?

 

Please do not visit any of Toronto Film School’s or campuses immediately upon your arrival in Canada. Public Health officials are urging travellers who have recently arrived from anywhere outside of Canada, including the United States, to:   

  • Self-isolate (i.e. stay at home and avoid close contact with others, including those in their home) for a total of 14 days. 
  • If you experience symptoms of COVID-19 (e.g. fever, cough, difficulty breathing), call Telehealth at 1-866-797-0000 or your primary care provider’s office.  
  • Call ahead prior to visiting any healthcare provider and let them know about your travel history and symptoms so that they can make special arrangements to see you quickly, provide testing, and ensure that they use proper infection control measures. 
  • Additionally, all those arriving from the Hubei Province of China, Italy or Iran are also advised to contact their local public health unit within 24 hours of landing in Canada.  

For more of the latest advice and information, visit Toronto Public Health’s website.  

 

4. What should I do if I’ve been instructed to self-isolate? 

 

Anyone who has arrived in Canada within the last 14 days has been asked to self-isolate for a period of 14 days.   

If a medical care provider or public health official has directed you to self-isolate, please heed their advice. Stay at home and monitor yourself for symptoms for 14 days, and avoid contact with other people to help prevent the spread of disease in your home and in your community in the event you become symptomatic.  

Toronto Film School has suspended all in-person classes until further notice, will be hosting all final assessments and examinations online, and has postponed the start of the Spring Term until April 20, so there is no immediate need to attend campus.  

If you are experiencing symptoms of cold, flu, or other suspected symptoms of COVID-19, we ask that you do not come to the campus and contact public health. In Ontario, call Teleheath at 1-866-797-0000 to speak with a registered nurse who can provide medical advice and guidance.  

If you require academic assistance, please contact Admissions at [email protected] with your full name, your student ID#, date of birth, preferred email address.