Toronto Film School is known for the personalized support it offers students at every step of their education. In this section, students can find a variety of resources to help them navigate their school experience.
The Toronto Film School is committed to the maintenance of an academicenvironment free of discrimination that complies with the federal and provincial laws of civil rights. The President will have the responsibility to review charges and complaints from any student. The President will have the dual function of safeguarding the rights and safety of the Institute community.
General student complaints should be addressed to the administrator of the department at which the complaint is directed.
Complaints regarding academic issues should first be addressed to the faculty. Academic problems remaining unresolved should then be addressed to the appropriate program chair.
The student will initiate the appeal in writing. Appeals will be submitted to the program Coordinator or a designate. The written appeal must contain:
When deadlines for submitting appeals are established by academic policy, it is the student’s responsibility to meet these deadlines. Such deadlines usually relate to progression restrictions. Late appeals may result in a one-term interruption of studies. In cases where no deadlines are established, an academic appeal should be submitted within one week of the occurrence prompting the appeal.
The Program Coordinator or designate will take timely action on the appeal and will meet any time restrictions established by separate policy. Written documentation of the final appeal decision will become a part of the student’s permanent file. The student submitting the appeal may be notified of the final decision in writing.
Conditions for future performance over and above any conditions specified in the policy may be established through an advising session. Such conditions must be recorded as a part of the appeal document that becomes a part of the student’s permanent file.
If the Coordinator does not approve the appeal, the student may request a review of that decision by the director of education. A written request to review an appeal decision must be submitted within two (2) class days of the rejection. The director of education will also document the decision for inclusion in the student’s permanent file. The request for review, and the decisions and signatures of the Coordinator and the director of education may be a part of the same appeal form submitted by the student. The director of education will inform the student and the Coordinator in writing of the decision regarding the appeal’s review.
General complaints must be made in writing to student services or designate* who will direct the complaint to the administrator designated as the most able to address and resolve the complaint.
President, Toronto Film School
460 Yonge Street, Toronto,
ON M4Y 1W9
The appeal statement must indicate why the student disagrees with the designated administrator’s decision. The appeal documentation must include the original decision and any supporting and background information.
Superintendent of Private Career Colleges
Private Career Colleges Branch
Ministry of Training, Colleges and Universities
77 Wellesley Street West, Box 977
Toronto, Ontario M7A 1N3