REFUND OF FEES
Students can cancel a contract within two days of signing it if they deliver a written notice of cancellation to Toronto Film School at the address shown on the contract. They are entitled to a full refund of fees paid for the program, including any application fee, from Toronto Film School.
In any of the following circumstances, students have a choice of cancelling a contract and making a written request for a full refund of fees paid for a program or accepting the shortcoming and continuing the training with Toronto Film School:
- A student is expelled from Toronto Film School in a manner or for reasons that are not permitted under the college’s expulsion policy
- A total of 10% of the program is taught by unqualified instructors
- The contract does not include all the mandatory items required under the Private Career Colleges Act, 2005
- The Toronto Film School discontinues the program before students can complete the program
- The Toronto Film School collects more than 20% of the total fees for the program (to a maximum of $500) before signing a contract with a student
In addition, you may also seek a full refund if The Toronto Film School or its representatives make certain types of untrue statements for the purposes of influencing you to enroll in the program and the statements constitute a fundamental breach of the contract, such as: a false or misleading statement, a statement that guarantees admission or successful completion of the program, employment after graduation or the right to enter Canada or receive a Student Visa.
If you are charged a compulsory fee that is not published on the Service Ontario website, or that is higher than published, students are entitled to a full refund of the unpublished fees or the difference in amount between what is published and what is collected.
Partial Refund Before a Program Begins
Students are entitled to a refund of fees paid for a program; however, The Toronto Film School is allowed to retain 20% of the total fees for the program or $500, (whichever is less) if:
- A student withdraws from the program before it begins
- A student does not meet the program’s admission requirements before the program begins
- The Toronto Film School cancels the contract for the program within 45 days of the start of the program because the student does not attend the first 14 days of classes.
PARTIAL REFUND AFTER A PROGRAM BEGINS
All Toronto Film School programs are 12 months duration or longer. Programming is broken up into 12-month periods for the purposes of calculating a refund. After the initial 12-month period of a program has passed, the calculation is based on the remaining length of the program
For the current 12-month period in which students are in attendance, they are entitled to a refund of fees paid for that period, except that the Toronto Film School is allowed to retain 20% of the total fees for the program or $500, whichever is less, plus the fees earned by the college for the part of the program that has been delivered. In addition, students are entitled to a full refund of fees paid for any subsequent periods that have not begun at the time of withdrawal.
If a student withdrawals mid-week and more than half of the classes in that week have been delivered by the Toronto Film School , the entire week is deemed to be delivered. The Toronto Film School is required to provide students with the result of at least one evaluation before half a 12-month period has passed.
The Toronto Film School is not obligated to issue students any refund of fees paid for a 12-month period of a program if students withdraw after half of that period has passed. However, students are still entitled to a full refund of fees paid for any subsequent periods that have not begun at the time of withdrawal.
Refund = fees paid for the current 12 month period – (total cost of program X 20% to a maximum of $500) – fees earned by the Toronto Film School for part of program that has been delivered in current 12 months period + fees paid for any subsequent periods
A student has paid in full for an 18-month program that costs $18,000 and withdraws at the end of the 2nd month. The cost for the 1st period = $12,000 and the cost for the 2nd period is $6000
Refund to the Student = $12,000 – $500 – $2000 + $6000 = $15,500
A student who withdraws at the beginning of the 7th month is entitled to no refund for the first 12 month period, but is entitled to a full refund for the second period
Refund to the Student = $6000
A student who withdraws at the end of the 14th month has the refund calculated for the last six months only
Refund to the Student = $6000 – $500 – $2000 = $3500
A student who withdraws at the beginning of the 16th month is entitled to no refund
Refund to the Student = $0
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